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CRM Automation from Typeform to Slack, Airtable & Email

An automated system that handles incoming leads from Typeform, stores them in Airtable, notifies the right sales rep via Slack, and sends a personalized thank-you email to the client.

Details

Details

Details

Role:

Role:

No-Code Developer

No-Code Developer

No-Code Developer

Automation Specialist

Automation Specialist

Automation Specialist

Service:

Service:

Workflow Automation

Workflow Automation

Workflow Automation

Lead Management

Lead Management

Lead Management

Industry:

Marketing Agencies

Marketing Agencies

Marketing Agencies

CRM Systems

CRM Systems

CRM Systems

Overview

Overview

Overview

In this project, I built a complete automation flow designed for companies or agencies that collect leads through Typeform.

When a user submits the form:

  • Their data is automatically saved into Airtable for tracking and CRM purposes.

  • Based on the answer to the monthly budget question, a Slack notification is sent to the appropriate sales rep:

    • Budget < €500 → channel/team A

    • Budget > €500 → channel/team B

  • The user then receives a personalized thank-you email, generated on the fly using their form data.

The flow was built in Make, using conditional routers, dynamic data mapping, and external API modules. It is scalable, easy to update, and adaptable to other forms or CRMs.

Tools Used / Stack

Tools Used / Stack

Tools Used / Stack

  • Make

  • Typeform

  • Airtable

  • Slack

  • Gmail

Key Features

Key Features

Key Features

  • No Typeform Premium required
    This automation works without needing a Typeform paid plan, thanks to the use of custom Webhooks instead of native integrations.

  • No need for Zapier
    The entire flow is built with Make, avoiding extra costs from platforms like Zapier while offering more control and flexibility.

  • Centralized data in Airtable
    All leads are stored and organized in Airtable, ready for follow-up or CRM syncing.

  • Smart notifications based on budget
    Sales reps are instantly notified on Slack depending on the client’s budget, ensuring the right lead goes to the right person.

  • Automated personalized email replies
    Clients receive a clean, branded thank-you email as soon as they submit the form — no manual action required.

  • Scalable and customizable
    The automation can be adapted for other tools like Google Forms, Tally, Notion, or CRMs like Pipedrive or HubSpot.

Outcome

Outcome

Outcome

Fully automated lead management, no more manual handling, faster sales team response, and instant communication with potential clients.